What you can expect

There are a few things you should know so you're ready for your delivery on the day it arrives. We've included some information on the most commonly asked questions below, but if you can't find what you're looking for you can check out our FAQs page, or reach out to our Customer Services team who'll be happy to get you up to speed.

Where do you deliver to?

Right now, we're only offering our Release service in and around London and Manchester.

Further details can be found below.

Will you assemble & install my furniture?

Yes, we’ll take care of it all, from delivery to a room of your choice to expert assembly - we literally do the heavy lifting for you. All we ask is that you let us know about any key delivery information (like stairs or obstructions) when you order.

What happens if something doesn't fit?

It’s always important to measure up before placing your order, and that includes doorways and staircases too. You’ll find all the measurements for your furniture on our product pages. Should something not quite fit, just give our Customer Service team a call and they’ll talk through your options with you.

How long does delivery take?

Delivery times differ from location to location, but we always aim to get your pieces out to you within 10 working days.

Can we deliver?

Check out below if we deliver to your area. If we don't deliver to your area just yet, get in touch to find out when we'll be rolling out in your area.