Like to know what you're getting?

On our site you're able to see each item in detail before you buy so you know exactly what you're getting - no surprises here!

Everything you need, under one roof

There are some things we don’t sell pre-loved through Release, most often for hygiene reasons. You can pick up all the essentials to complete your home through the David Phillips website.

Got a question?

We have the answers. Check our some of our frequently asked questions below and if you can't find the answer here, head over to our FAQs page.

How sustainable is Release?

We’ve designed Release around our core sustainability values, so the short answer is: very sustainable. We’ve worked to make our system zero-waste, taking pre-loved pieces and refreshing them to save them from landfill. And if we come across a piece of furniture that can’t be saved, our zero landfill policy means that we’ll find ways to recycle or use items to produce biomass energy. It’s our way of closing the cycle and helping to reduce the industry’s carbon footprint.

Will my furniture be like new?

Every piece of Release furniture goes through stringent quality checks before it’s sent out. The system we use is designed to be circular, refreshing pre-loved furniture to save it from landfill, and because of this, pieces are likely to show signs of wear. But every item passes under the watchful eye of the David Phillips team before it’s sent out, so you can rest assured it’ll be functional and looking great.

Why are there no mattresses available?

Check out our sister company David Phillips for new mattresses in a huge range of sizes and comforts. For hygiene reasons, at Release we don’t offer mattresses. Please do ask the team if you’d like to find out more about mattresses when you order.

Why are some items not available?

Our collections - like all businesses with pre-loved stock - are dependent on what pieces we’ve collected and refreshed recently. So you might notice that sometimes a category is unavailable for a short time - that just means we’re working on finding more pieces for you. Everything is first come, first served, so as soon as we have more stock, it’ll be up on the website, just keep checking.

Where do you deliver?

Right now, we're only offering our Release service in and around London and Manchester. Find out more about our delivery options.

Not found what you're looking for?

Head over to our FAQs page to find out more, or drop us a line and we'll be happy to help.